Privacy Policy

What information do we collect from you?

In building our web sites, we have followed the principle to limit ourselves to a minimum of information. Only the data collected, we need to be able to offer you the best service here can. Which individual data will be used ultimately depends on which of the following services you can avail:

When you visit our websites
On our website is collected and stored on Google Analytics data for marketing and optimization purposes. From these data user profiles can be created under a pseudonym. Cookies may be used. Cookies are small text files that are stored locally in the cache of web browser the visitor is. Cookies allow us to recognize the visitor's browser. The data collected by Google Analytics without the explicit consent of the person concerned is not used to identify a visitor personally and are not aggregated with any personal data about the bearer of the pseudonym.

If you ask us for inquiries or information
So that we can communicate directly and reliably with you, we store the following data: your address, possibly the academic title, first name, last name, street and house number, postal code and city. In addition, we ask for your Telefon-/Faxnummer and your e-mail address. If you ever have the desire to be removed from the address file, please send a short message and your request will be implemented immediately.

When you purchase our services or products
For this, we need your complete shipping and billing address and your first and last name. In order to clarify any questions quickly, it would be very helpful if you give us your telephone number and e-mail address. If you opt for the uncomplicated payment by cash on delivery, we require the bank account details.

E-mail subscription
The sending of unsolicited offer emails we reject at Hanno Kleist strictly, we consider such a thing as harassment. For this reason, we give e-mail addresses continue to never. However, if you want regular information or offers by e-mail, you can register for our e-mail newsletters. Again - you can use this service at any time and leave easily.

Disclosure of addresses
From time to time we share with our selected partners, small amounts of addresses (only title, if applicable title, first name, name and postal address). We pay attention to the seriousness and consider very carefully whether the offer of this company in terms of quality and service could ever be of interest to you. Our customer addresses are never rented or even sold. If you do not want the disclosure of your address, please let us know with (either by phone +49/40/64508003 or by e-mail - please add the message your name and email address in) and we will immediately add you to the security lock file.


Under no circumstances will we sell or give e-mail addresses to third parties.

Another clear indication of:
We only store the personal information you provide to us (in strict compliance with the Federal Data Protection Act). And please give us already possible at first contact know, if you do not wish to pass on your address. So we avoid from the outset any misunderstanding. Thank you.

Do you have questions about this statement? Feel free to send us an e-mail or phone us Contact member (+49/40/64508003).